GOOD NEWS!

So I had spent some time online on Friday and even managed to get a Dell agent on chat, but I didn't have my service tag #. Got it on Saturday and as I was filing some papers yesterday, I flipped through my documentation on the computer and saw a hand written note "three year mail in warrenty." THREE years? Got on the phone with my service tag number and wonder of wonders, my computer is still under warrenty!!!

They are sending me an AirBorne Express box in which I will pack my computer and mail it off. They will replace the monitor and ship it back to me within 3-8 days. At no charge. I'm so excited. Gee, probably should have called in the first place, huh? Duh.

P.S. Comments are back. Talk amongst yourselves ...